Shipping & Delays

SHIPPING POLICY

We currently deliver across India to all metros and non-metros.

 Shipping Time

Since most of the products are made to order, the lead time is 3-4 days. In case of bulk order, please get in touch for the time period. We ship on all days (Monday to Saturday) except Sundays and public holidays.

Damages & delays

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately on whatsapp or on mail at eladaeskincare@gmail.com, mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.

In case there is a delay, please send us an email or whatsapp us. 

In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you, or reimburse the amount completely to you.